St Neots Priory Centre St Ives River Bridge Ramsey Abbey Gatehouse Huntingdon St Benedict's Court
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Parkinson’s Specialist Nurses.

Two nurses have recently left the PDSN service and it takes time to recruit replacements. People will be followed up as usual but there may be delays in clinic waiting times for the time being. Some South Cambs clinics will be covered by Peterborough-based nurses for a short period. Amanda and Lorna are still at Cambridge. Please try to be understanding.

There is a change to the telephone service: please take note. The new number to dial is 0330 726 0077 which takes you to the county-wide admin hub during office hours. You will hear a message “Thank you for calling CPFT NHS Community Services. Please press
button 2 for Huntingdon,
button 3 for Ely and Fenland,
button 4 for Peterborough
button 5 for Cambridge”.
There is no answering machine to leave a voice message. The call-handler will take the call and direct the message to the appropriate team to request a call back. All calls will go through this route: there are no direct lines to the nurses.

[‘Office hours’ in this case is likely to mean 8.00 am to 8.00 pm.
The generic email address which is checked every day should still work:
Most of our Branch members will press button 2 for Huntingdon area, but those in the Ramsey area may have to press button 3.
I have asked which villages are concerned, but have not yet had a reply. I assume it is those which usually have nurses from Peterborough.David Rudd]

January 2018 update

After a very lengthy recruitment process I am very pleased to inform you we have now recruited two new nurses to join the Parkinson’s team at the Cambridge/ Hunts office.

Becky Slimmon will be replacing Hazel White and will be starting on 1/2/18. Becky will be the senior nurse in the Cambridge office.

Claire Snee will be starting on 21/2 and will be helping out with our group work, supporting people in nursing homes and completing more routine reviews.

Our Peterborough nurses (Danielle, Karen and myself) have all worked very hard to provide cover at Dumbelton, Huntingdon and Camborne during the period of time since Hazel left her role and we have managed to maintain the clinics as before.

We have received feedback about the difficulties some people have experienced when trying to reach the nurses. Our new Trust wide system of accessing services via our admin hub has been challenging and all calls have been diverted to a central number. The staff have found this equally difficult, however, it is a Trust wide initiative and we have had very little choice in the matter. Please ask anyone who is experiencing any problems to contact our PALs helpline or to send any complaints to our Trust complaints department.

We are all very excited about the changes and are looking forward to welcoming Becky and Claire to the team. I am sure you will all be very pleased to meet them.

The recruitment process always takes a long time and until we were certain all checks were in place we were unable to inform everyone, however, I hope that you will pass this message onto the branch members.
With my very best wishes